diff --git a/handbooks/technology-handbook.html b/handbooks/technology-handbook.html index 9c6f464..58d2699 100644 --- a/handbooks/technology-handbook.html +++ b/handbooks/technology-handbook.html @@ -2,7 +2,7 @@ title: Technology Handbook description: published: true -date: 2025-03-26T07:48:23.925Z +date: 2025-10-07T04:35:48.134Z tags: editor: ckeditor dateCreated: 2023-09-22T06:53:59.026Z @@ -16,16 +16,12 @@ dateCreated: 2023-09-22T06:53:59.026Z IT Director - ???  + -- Technician John Kongprom - - Technician & Webmaster - Chester Bak -  Helper  Peter Passchier @@ -41,7 +37,7 @@ dateCreated: 2023-09-22T06:53:59.026Z Administration - The CRICS IT Team and the school leadership + The CRICS IT Team and the school leadership Bandwidth @@ -85,7 +81,7 @@ dateCreated: 2023-09-22T06:53:59.026Z Intentional Misuse - Intentional violation of the Technology Handbook’s policies and guidelines, as determined by the IT Team. Examples might include hacking, dropping or throwing devices, theft, etc. The IT Team’s decisions may be appealed to a higher administrative level up to the Superintendent + Intentional violation of the Technology Handbook’s policies and guidelines, as determined by the IT Team. Examples might include hacking, dropping or throwing devices, theft, etc. The IT Team’s decisions may be appealed to a higher administrative level up to the Head of School. IT @@ -104,7 +100,7 @@ dateCreated: 2023-09-22T06:53:59.026Z

 

How the Handbook Works

-

The CRICS Technology handbook must be read and agreed upon by all staff, parents, and students before they may use the CRICS network and/or devices. This can be done by following the links in the Staff Technology Agreement, Parent Technology Agreement, and Student Technology Agreement on the CRICS Portal.

+

The CRICS Technology handbook must be read and agreed upon by all staff, parents, and students before they may use the CRICS network and/or devices. This can be done by following the links in the Staff Technology Agreement, Parent Technology Agreement, and Student Technology Agreement on the CRICS Portal.

The CRICS Technology Handbook applies to all devices used at CRICS by students, staff, or guests, including any other device considered by the CRICS Administration to fall under this policy. The Administration reserves the right to access all devices (personally owned or owned by CRICS) connected to CRICS technology systems as a measure of safety and accountability.

It may be necessary for CRICS staff to create additional verbal and written guidelines to specific persons, classes, grades, or groups. These additional guidelines become amendments to this policy.

Consequences for violations of the CRICS Technology Handbook may result in any or all of the following: revocation or suspension of Chromebook privileges and/or privileges to use the school's internet or other network; parental notification; discipline up to and including short- or long-term suspension from school; fees for loss, theft, damage or destruction; grade reductions; loss of course credit; and/or legal action.

@@ -112,7 +108,7 @@ dateCreated: 2023-09-22T06:53:59.026Z

 

CRICS Commitments

Provide all students with access to a Chromebook and internet for curricular use.

-

Instruct all students in age appropriate computer use and safety.

+

Instruct all students in age-appropriate computer use and safety.

Maintain internet filters to limit access to inappropriate content.

Manage the use of bandwidth to prioritize classroom and school use.

 

@@ -120,7 +116,7 @@ dateCreated: 2023-09-22T06:53:59.026Z

General Guidelines

In an emergency situation (“my projector is broken and I teach in 10 minutes”, etc.) please come directly to the IT Shop for immediate assistance.

For all other IT requests, please submit a work ticket online at it.crics.asia, so your request can be dealt with by the IT Team.

-

Never just take anything from room C203. Ask an IT Team member for permission or for checking out as required.

+

Never just take anything from room C203. Ask an IT Team member for permission or for checking out as required.

Be considerate of other people when at the IT Shop so everyone can access assistance.

IT Shop services prioritize curricular instruction and are intended for CRICS use only.

 

@@ -142,14 +138,14 @@ dateCreated: 2023-09-22T06:53:59.026Z

Getting Started

During Orientation and/or Registration in the days prior to the start of school, the IT Team will be set up to dispense required devices to staff and students.

 

-

Using the CRICS network

+

Using the CRICS Network

    -
  1. Access to the CRICS network and WiFi are a privilege, not a right.
    2. -
  2. All digital activities must agree with our 6 School-wide Results and Descriptors (see the CRICS Handbook), align with Galatians 5:22-23, comply with Thai and international law (including copyright laws), and be generally non-offensive.
    3. +
  3. Access to the CRICS network and Wi-Fi are a privilege, not a right.
    4. +
  4. All digital activities must agree with our 6 ESLRs (see the CRICS Handbook), align with Galatians 5:22-23, comply with Thai and international law (including copyright laws), and be generally non-offensive.
  5. All activities on the CRICS network are monitored by the IT Team. This includes images viewed, videos viewed, emails sent, keys pressed, and other forms of digital activity. All online activity is viewable; it is not private!
  6. Students may only use the CRICS network to access the internet during the school day.
    7. -
  7. Connecting to any third-party hotspots or other networks is not allowed.
    8. -
  8. Users may not set up any private networks (VPN), peer to peer connections, proxies, or use any other technology solution to anonymise or shield their internet activities from being monitored.
    9. +
  9. Connecting to any third-party hotspots or other networks is not allowed.
    10. +
  10. Users may not set up any private networks (VPN), peer to peer connections, proxies, or use any other technology solution to anonymize or shield their internet activities from being monitored.
  11. Bandwidth is limited and must be reserved for academic use. Only academic and CRICS-approved use of bandwidth is acceptable during classes, and even during class, streaming content, large uploads, and other high bandwidth activities should be minimized.
  12. All devices issued by CRICS remain the sole possession of CRICS and are subject to inspection, collection, monitoring, and remote access to the device that you are using. Users must keep their data and login information private.
  13. Users log out and power down devices after use.
    14. @@ -162,15 +158,15 @@ dateCreated: 2023-09-22T06:53:59.026Z

 

Using Personal Devices at CRICS

-

Students may only use CRICS-issued devices such as Chromebooks. Students may not use non-CRICS devices such as personal laptops, phones, tablets, speakers or other devices without permission from a staff member during the school day (between 8:00 AM and 3:40 PM) - this includes all break times! Non-CRICS devices cannot be secured as well as CRICS devices and pose an increased threat of harm to our staff and students.

-

If you have a significant need for the assistance of a personal device, such as a phone during the school day (timers for breaks, use as calculators, teacher approved use for an assignment, awaiting an important call from family, video editing, etc.),  please ask your teacher for permission. If your need is recurring (more than once), please ask your principal to determine the best solution.

+

Students may only use CRICS-issued devices such as Chromebooks. Students may not use non-CRICS devices such as personal laptops, phones, tablets, speakers or other devices without permission from a staff member during the school day (between 8:00 AM and 3:40 PM) - this includes all break times! Non-CRICS devices cannot be secured as well as CRICS devices and pose an increased threat of harm to our staff and students.

+

If you have a significant need for the assistance of a personal device, such as a phone during the school day (timers for breaks, use as calculators, teacher approved use for an assignment, awaiting an important call from family, video editing, etc.),  please ask your teacher for permission. If your need is recurring (more than once), please ask your principal to determine the best solution.

 

Google Workspace

Students

-

All CRICS students are issued a CRICS Google Workspace account when they enroll at CRICS. The account will remain active for the duration of the student's educational journey at CRICS and for 1 year after the student graduates or leaves CRICS. After that year the account is suspended(disabled) and held for 1 additional year after which point the account is permanently deleted. Students are responsible for making sure they have migrated all data out of the account before the suspension. If the student needs to regain access within the 2nd year they can contact the CRICS IT Team by emailing it@crics.asia.

+

All CRICS students are issued a CRICS Google Workspace account when they enroll at CRICS. The account will remain active for the duration of the student's educational journey at CRICS and for 1 year after the student graduates or leaves CRICS. After that year the account is suspended (disabled) and held for 1 additional year after which point the account is permanently deleted. Students are responsible for making sure they have migrated all data out of the account before the suspension. If the student needs to regain access within the 2nd year they can contact the CRICS IT Team by emailing it@crics.asia.

 

Teachers

-

All CRICS teachers are issued a CRICS Google Workspace account when they start working at CRICS. The account will remain active for the duration of the teacher's teaching journey at CRICS and for 1 year after they leave CRICS. After that year the account is suspended(disabled) and held for 1 additional year after which point the account is permanently deleted. Teachers are responsible for making sure they have moved all critical school and curriculum files to the appropriate Shared Drives and migrated any personal data out of the account before the suspension. If the teacher needs to regain access within the 2nd year they can contact the CRICS IT Team by emailing it@crics.asia.

+

All CRICS teachers are issued a CRICS Google Workspace account when they start working at CRICS. The account will remain active for the duration of the teacher's teaching journey at CRICS and for 1 year after they leave CRICS. After that year the account is suspended (disabled) and held for 1 additional year after which point the account is permanently deleted. Teachers are responsible for making sure they have moved all critical school and curriculum files to the appropriate Shared Drives and migrated any personal data out of the account before the suspension. If the teacher needs to regain access within the 2nd year they can contact the CRICS IT Team by emailing it@crics.asia.

 

Chromebook Program

Why Google and Chromebooks?

@@ -190,15 +186,15 @@ dateCreated: 2023-09-22T06:53:59.026Z

General information

  1. CRICS-issued Chromebooks are the property of the school at all times and as such are subject to digital and physical search.
    2. -
  2. Grades 6 and below will charge devices in the classroom. Grades 7-12 will charge devices at home. A charged battery will most likely last all day, so chargers should usually be left at home.
    3. +
  3. Grades 6 and below will charge devices in the classroom. Grades 7-12 will charge devices at home. A charged battery will most likely last all day, so chargers should usually be left at home.
  4. CRICS Chromebooks can only be used by crics.asia (Google) account users.
  5. CRICS Chromebooks allow for safety controls against inappropriate actions, filtering of internet content, and GPS location in the event of a lost Chromebook. These services are active on the Chromebooks at all times.
  6. CRICS administrators can request user history data down to the internet history, chat conversations, emails, and even keystrokes in the event of an investigation into significant misconduct which cannot be resolved otherwise.
    7. -
  7. If you have any questions or concerns about the 1:1 Chromebook program at CRICS, then please speak to the Secondary principal Troy Roberts (troberts@crics.asia).
    8. +
  8. If you have any questions or concerns about the 1:1 Chromebook program at CRICS, then please speak to the secondary principal Troy Roberts (troberts@crics.asia).

 

User Expectations

-

Use in learning

+

Use in Learning

  1. Chromebook use must improve the educational experience and never detract from the educational experience. Distractions due to technology use should be minimized whenever possible (use headphones when watching a relevant video, chat or message only when instructed to do so, avoid loud typing, do not draw attention to your screen unless it is necessary to do so, etc.).
  2. Chromebooks should be used only for educational purposes. Chromebook use for gaming, entertainment, or any non-educational activity during school time is not allowed unless the student is on the honor roll and during an unsupervised study hall period.  A student in any learning space, including the study hall room and the library, must follow the rules of that learning space or the immediate supervisor.
    3. @@ -213,13 +209,13 @@ dateCreated: 2023-09-22T06:53:59.026Z
  3. Never leave Chromebooks in an unsafe or unsupervised location.
  4. Keep Chromebooks clean using a soft, dry cloth (preferably a microfiber cloth). If Chromebooks need to be cleaned, create a cleaning solution of half water and half white vinegar, then with the Chromebooks unplugged, lightly apply the cleaning solution to a very soft cloth. Wipe all parts of the Chromebooks including the screen with rapid circular movements. Never apply that solution directly to the Chromebooks (including spraying), never apply harsh chemicals such as glass or kitchen cleaners, never use paper towels or tissues, and never apply strong pressure.
  5. Do not remove or interfere with the serial number or other identifications.
    6. -
  6. Whether a student or staff member, do not put any stickers on the Chromebooks!
    7. +
  7. Whether a student or staff member, do not put any stickers on the Chromebooks!
  8. Do not attempt to remove or change the physical structure of the Chromebooks, including the keys, screen cover, labels, or plastic casing.
  9. Do not attempt to install or run any operating system on the Chromebooks other than the ChromeOS operating system supported by the school.
  10. Keep food or drink away from the Chromebooks.
  11. Insert and remove cords, cables, and other devices carefully.
  12. Keep fan vents clear to reduce heat build-up. Dust and heat are the enemies of all computers. Use Chromebooks on a hard, flat surface, not on a blanket, pillow, or other flexible surface.
    13. -
  13. Close and store Chromebooks an IT Team approved laptop bag when not in use, for safety. The laptop bag is your defense against damage.
    14. +
  14. For safety, close and store Chromebooks in an IT Team approved laptop bag when not in use. The laptop bag is your defense against damage.
  15. Do not expose Chromebooks to extreme temperature or direct sunlight for extended periods of time. This includes being left inside a hot car.

 

@@ -238,7 +234,7 @@ dateCreated: 2023-09-22T06:53:59.026Z

Bag & Storage

  1. Keep your device in the CRICS provided Chromebook bag. Use of any unapproved bag use will result in a fine and/or disciplinary actions.
    2. -
  2. If a using a school-provided Chromebook bag, then it is recommended that users identify their Chromebook bag with a non-marking, non-damaging, personal item (e.g. ribbons, keychains, bracelets, watches, hair clips, strings, etc.)
    3. +
  3. If using a school-provided Chromebook bag, then it is recommended that users identify their Chromebook bag with a non-marking, non-damaging, personal item (e.g. ribbons, keychains, bracelets, watches, hair clips, strings, etc.)
  4. The bags must be returned at the end of the year in original state. Do not write or paint on the bag or apply stickers, labels, or tape or otherwise damage or change the bag.

 

@@ -246,17 +242,17 @@ dateCreated: 2023-09-22T06:53:59.026Z
  1. Students in grades 7-12 must bring their Chromebooks to school fully charged every day.
  2. Students who forget their Chromebook at home, fail to charge their Chromebook , or otherwise arrive with an unusable Chromebook can expect that their grades will be affected if assignments are missed or incomplete and/or that disciplinary actions may be taken.
    3. -
  3. You are allowed to connect the Chromebook to securely encrypted (WPA) wireless networks at home, or in other venues, but you can be held accountable if damage occurs through usage of an insufficiently encrypted or open wifi hotspot (that could have been set up maliciously). If you are unsure of the wifi security, then don’t use it. CRICS is not responsible for any loss of data, breach of privacy or hacking incidents due to the use of unsafe networks.
    4. -
  4. When connecting from home, staff, students, and parents should be aware that a CRICS device and account is still being used, so website monitoring and content filtering is still active. No matter the location, CRICS Chromebook can be investigated and located.
    5. +
  5. You are allowed to connect the Chromebook to securely encrypted (WPA) wireless networks at home, or in other venues, but you can be held accountable if damage occurs through usage of an insufficiently encrypted or open Wi-Fi hotspot (that could have been set up maliciously). If you are unsure of the Wi-Fi security, then don’t use it. CRICS is not responsible for any loss of data, breach of privacy or hacking incidents due to the use of unsafe networks.
    6. +
  6. When connecting from home, staff, students, and parents should be aware that a CRICS device and account is still being used, so website monitoring and content filtering is still active. No matter the location, a CRICS Chromebook can be investigated and located.
  7. CRICS cannot provide any assistance, troubleshooting, or advice for off-campus problems unless they are directly and entirely the fault of the CRICS Chromebook.

 

Fees

  1. All fees are non-refundable.
    2. -
  2. All students in grades 6-12 are required to pay a printing fee of 500 baht per year.
    3. +
  3. All students in grades 5-12 are required to pay a printing fee of 500 baht per year.
  4. All students in grades 7-12 are required to pay the Chromebook fee of 2,500 baht per year.
    5. -
  5. All students in grades 7-12 have the option of using a Chromebook over the summer for academic purposes, decided on a case by case basis, which requires the payment of a 500 baht fee.
    6. +
  6. All students in grades 7-12 have the option of using a Chromebook over the summer for academic purposes, decided on a case by case basis, which requires the payment of a 500 baht fee.

 

Damage

@@ -265,7 +261,7 @@ dateCreated: 2023-09-22T06:53:59.026Z
  • Damage that does not prevent the use of the Chromebook will generally not be repaired.
  • Any data or changes that were not synced to Google Drive while not connected to the internet will be lost during the repair process. Please ask the IT Team for help if you have unsaved data on a Chromebook that is having problems.
  • Damage caused by intentional misuse or neglect may result in disciplinary actions, loss of Chromebook privileges (which could affect grades!), and/or fines as much as the value of the repairs or replacement including the cost of parts, labor, and transportation/shipping. If the Chromebook must be replaced then the fine will be the cost of the Chromebook minus the initial Chromebook fee paid to the school.
    • -
  • Report even the slightest forms of damage to the IT Team immediately to to ensure that use will not cause further damage.
    • +
  • Report even the slightest forms of damage to the IT Team immediately to ensure that use will not cause further damage.

    •  

    Loss or Theft

    @@ -277,7 +273,7 @@ dateCreated: 2023-09-22T06:53:59.026Z

    Getting a Replacement Chromebook

     

    Repair and Replacement Fees:

    @@ -292,8 +288,8 @@ dateCreated: 2023-09-22T06:53:59.026Z - Chromebook bag - 200 THB + Chromebook bag + 200 THB Chromebook charger