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docs: update handbooks/school-handbook

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Troy Roberts 2025-09-07 16:25:34 +00:00 committed by Chester Bak
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handbooks/school-handbook.html
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title: School Handbook
description:
published: true
date: 2025-08-05T02:57:14.895Z
date: 2025-09-07T16:25:28.626Z
tags:
editor: ckeditor
dateCreated: 2023-09-22T06:45:47.071Z
@ -422,7 +422,7 @@ dateCreated: 2023-09-22T06:45:47.071Z
<p>&nbsp;</p>
<h2>Parent &amp; Student Grievances</h2>
<p>Most parent complaints pertain to a child’s school-related situations with other people such as staff members, students, etc. Many of these complaints come from misunderstandings and partial information. To students and parents, these are real concerns, and they have the right to have their concerns heard. It is the responsibility of the school personnel to be sensitive to these concerns and to respond in an appropriate and timely manner.</p>
<p>Parents should first contact the staff member most directly involved in the incident. If a resolution of the grievance is not reached with both parties, the parent or staff member may request an appointment with the relevant principal or the head of school. All parties involved are to be invited to attend this meeting. The principal will keep notes of all the proceedings in this meeting and all subsequent communications.</p>
<p>After the manner of Matt 18:15-17, parents should first contact the staff member most directly involved in the incident. If a resolution of the grievance is not reached with both parties, the parent or staff member may request an appointment with the relevant principal or the head of school. All parties involved are to be invited to attend this meeting. The principal will keep notes of all the proceedings in this meeting and all subsequent communications.</p>
<p>If a resolution is not reached with the head of school or principal, the parent has a right to appeal that grievance to the school board. The principal will provide the school board with a written copy of the notes and communications pertaining to the grievance. The School Board will then decide whether to formally hear the grievance.</p>
<p>&nbsp;</p>
<h1>CRICS Handbooks</h1>